Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused, in its original condition
• The item must be in the original packaging
• Proof of purchase is required

To start a return, please contact us at ElectraCamp.store@gmail.com  with your order number and reason for return.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

• Your refund will be processed back to your original payment method
• Refunds may take 5–10 business days to appear depending on your bank or payment provider